Privacy Policy

Your privacy is important to us. This Privacy Policy explains how EcomDownloads collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect:
   • Personal Information:We collect information that you provide directly to us, such as your name, email address, billing address, and payment information when you create an account, make a purchase, or contact us.
   • Account Information:We collect your email and password when you sign up for an account.
   • Usage Data:We automatically collect certain information about your use of our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
   • Cookies:We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze website traffic. You can control cookies through your browser settings.
   • Communications:We retain copies of communications that you send through the site, like support request and email.

2. How We Use Your Information:

• To process your orders and provide you with access to your purchased products.
• To create and manage your account.
• To communicate with you about your account, orders, and updates to our services.
• To personalize your experience on our website.
• To improve our website and services.
• To prevent fraud and protect the security of our platform.
• To comply with legal obligations.
• To send you marketing communications about new products, promotions, and other relevant information (you can opt-out at any time).

3. How We Share Your Information:

• Service Providers:We may share your information with third-party service providers who assist us with payment processing, website hosting, email marketing, customer support, and other essential functions.
• Creators:When you purchase a product from a creator on EcomDownloads, we will share your email with them so they can communicate with you about your purchase.
• Legal Compliance:We may disclose your information when required by law, such as in response to a subpoena or court order.
• Business Transfers:In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Your Rights:

• Access:You have the right to access the personal information we hold about you.
• Correction:You have the right to correct any inaccurate or incomplete personal information.
• Deletion:You have the right to request the deletion of your personal information, subject to certain exceptions.
• Opt-Out:You can opt-out of receiving marketing communications from us at any time.
• Data Portability:You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

5. Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Using SSL encryption to protect sensitive data transmitted online.
• Storing your information on secure servers.
• Implementing access controls to restrict access to your personal information.
• Regularly monitoring our systems for security vulnerabilities.

6. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Children’s Privacy:

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

8. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you by email if the changes are significant. Your continued use of our website after the changes are posted constitutes your acceptance of the revised Privacy Policy.

9. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at: [Your Support Email Address]

Effective Date: [Date]